Last updated: October 27, 2026

Welcome to the website www.imedicei.it (hereinafter, the “Site”), operated by I Medicei S.p.A.

These General Terms of Use govern access to, browsing and use of the Site, as well as the consultation of the content, information and materials made available to users.

Consultation of the Site is free, in compliance with applicable legislation and these terms. Access to and use of its features entails the obligation to comply with the applicable provisions, without prejudice to the rights granted to users by law.

1. Information about the Site owner

The Site is operated by:

I Medicei S.p.A.
Registered office: Via dell’Artigianato 53, 50056 Montelupo Fiorentino (FI), Italy
Tax Code and VAT Number: 04648620484
Florence Companies Register
REA: FI-469084
Share capital: Euro 500,000.00 fully paid-up
Email: info@imedicei.it
PEC: imedicei@pecsicura.it
Telephone: +39 0571 912351

For information regarding the Site, the published content or these terms, you may contact the company using the contact details provided.

2. Purpose and nature of the Site

The Site is mainly institutional, informational and promotional in nature and is intended to present I Medicei S.p.A., its business activities, brands, food products, production facilities, expertise and any services offered.

Through the Site, users may consult information about the company, learn about the general characteristics of the products, access any informational materials and contact the company for requests for information or commercial inquiries.

Unless expressly indicated otherwise, the Site does not constitute an e-commerce platform and does not allow the automatic conclusion of sales contracts through online purchase procedures.

The information published is for descriptive and informational purposes and does not, in itself, constitute binding contractual offers pursuant to Art. 1336 of the Italian Civil Code.

3. Acceptance and application of the terms

These terms apply to the use of the Site and the informational services directly available through it.

The user is required to use the Site lawfully, properly and with respect for the rights of the owner and third parties.

Any commercial relationships, product supplies, distribution agreements, professional collaborations or other contractual relationships are governed by the specific terms agreed between the parties.

These General Terms of Use do not automatically replace or modify existing commercial agreements.

4. Access to and availability of the Site

I Medicei S.p.A. undertakes to keep the Site accessible and operational, compatibly with technical, operational and security requirements.

The company may carry out maintenance, updates, modifications or adjustments to IT infrastructure, which may result in temporary interruptions or limitations in access to certain features.

Access to the Site may also be affected by circumstances not directly controllable by the company, including connectivity issues, malfunctions of communication networks, force majeure events or unlawful activities by third parties.

I Medicei S.p.A. does not guarantee uninterrupted availability of the Site and does not assume specific obligations regarding service continuity, without prejudice to the provisions of mandatory law.

5. Permitted use of the Site

Users may freely consult the pages and use the features made available for lawful personal, informational, professional or commercial purposes.

It is permitted to view the content and make copies strictly necessary for normal consultation, within the limits provided by applicable legislation.

It is not permitted to use the Site in such a way as to compromise the security, integrity, availability or proper functioning of its infrastructure.

In particular, it is prohibited to:

• attempt to access IT systems, servers, restricted areas or non-public information without authorization;
• introduce malware, viruses, harmful code or other tools intended to compromise systems;
• carry out cyberattacks, attempts to disrupt the service or activities that produce an abnormal load on the infrastructure;
• circumvent authentication, protection or access control systems;
• use the Site for fraudulent, unlawful activities or activities that infringe the rights of others;
• collect personal data of other users in violation of the legislation;
• reproduce, distribute or commercially exploit protected content without appropriate authorization or another valid legal basis.

Any automated tools for consulting, indexing or collecting information must be used in compliance with legal provisions, rights in the content and any legitimate technical restrictions adopted.

6. Intellectual and industrial property

Unless otherwise indicated, the original content on the Site, including texts, photographs, images, graphic elements, illustrations, videos, documents, catalogues, layouts and other creative materials, belongs to I Medicei S.p.A. or is used on the basis of licenses, authorizations or other legitimately acquired rights.

Such content may be protected by national, European and international legislation on copyright and intellectual property.

The trademarks, logos, trade names, distinctive signs and other identifying elements on the Site belong to their respective owners and are protected by the applicable provisions on industrial property.

The publication of content on the Site does not entail the granting of licenses or economic exploitation rights to users.

Except in cases permitted by law or expressly authorized by the holder of the relevant rights, it is not permitted to:

• reproduce the content in whole or in part for commercial purposes;
• distribute, sell, license or make protected materials available to third parties;
• modify or use images, photographs and content in a way that infringes the rights of their respective owners;
• use trademarks and logos in such a way as to suggest non-existent affiliation, authorization or endorsement relationships;
• remove copyright, attribution or rights ownership notices.

The exceptions and limitations to exclusive rights provided for by legislation remain unaffected, including those that may apply to quotations, information and other uses permitted by law.

7. Trademarks and commercial identities

The Site may feature trademarks, product lines, trade names and visual identities belonging to I Medicei S.p.A., affiliated companies or other duly authorized parties.

The presence of such elements has identifying, informational and promotional purposes.

It is prohibited to use trademarks, names or distinctive signs in a manner likely to cause confusion regarding the origin of the products, the identity of the manufacturer or the existence of unauthorized commercial relationships.

Any requests to use trademarks, logos, photographs or institutional materials may be submitted to the company through the published contact details.

8. Information on food products

The Site may contain information relating to food products made, marketed or presented by I Medicei S.p.A. and the represented brands.

Such information may include names, descriptions, images, general characteristics, preparation methods, packaging, formats, intended uses and other commercial indications.

The company undertakes to keep such information accurate and up to date, compatibly with the evolution of recipes, production processes, formats and product characteristics.

The information published online does not replace the mandatory indications shown on labels, packaging and in the official documentation accompanying the products.

To assess the composition, storage methods, preparation and characteristics of a specific product, users must refer to the relevant information relating to the product actually purchased or used.

9. Ingredients, allergens and nutritional information

Information relating to ingredients, allergens, nutritional characteristics and storage methods of food products is of particular importance for the protection of consumers’ health and safety.

Any information published on the Site must be interpreted in relation to the specific product, its version and any updates that have occurred over time.

Before purchase, preparation or consumption, it is necessary to verify the indications applicable to the product concerned, with particular attention to the presence of substances or products that cause allergies or intolerances.

In case of doubts, specific dietary needs or the need to obtain updated technical documentation, you may contact the company directly.

These terms do not limit the information, safety, compliance and liability obligations provided for by the legislation applicable to food products, including Regulation (EU) No. 1169/2011.

10. Images, presentations and illustrative materials

The photographs, graphic representations, product images and promotional materials published on the Site are intended to illustrate the company’s activities and offering.

The visual rendering of products may vary depending on screen settings, viewing conditions and photographic characteristics.

Furthermore, packaging, formats, commercial presentations and other elements may be updated over time.

Any differences between the illustrative images and the products actually marketed do not affect the obligations of compliance and correct information provided for by applicable legislation and any contractual relationships.

11. Product availability and offer updates

The presence of a product, brand or commercial line on the Site does not necessarily guarantee the continuous availability of the product in all markets, distribution channels or periods of the year.

The company may update assortments, introduce new items, modify formats or discontinue the marketing of specific products, in compliance with contractual obligations already assumed.

For updated information on availability, commercial formats and supply conditions, you may contact I Medicei S.p.A. directly.

12. Commercial requests and contractual relationships

The submission of requests through the Site, by email or other contact channels does not automatically result in the conclusion of a commercial contract.

Requests for information, availability, quotations, samples, distribution or collaboration are subject to assessment and possible confirmation by the company.

Prices, minimum quantities, payment methods, delivery terms, logistical conditions, storage requirements, responsibilities of the parties and any other commercial element are governed by the specifically agreed terms.

Any sales or supply contracts are governed by the applicable contractual documentation and not solely by these General Terms of Use of the Site.

13. Communications and information transmitted by users

Users who use the company contact details or any contact forms are required to provide accurate, relevant and non-misleading information.

Unlawful, offensive, fraudulent content, content infringing the rights of third parties or content not relevant to the purposes of the channels made available must not be transmitted.

The company may refrain from acting on communications that are manifestly abusive, fraudulent or unrelated to the purposes of the services, in compliance with legal obligations.

The sending of messages, proposals, requests or other materials does not automatically result in the establishment of contractual relationships, confidentiality obligations beyond those provided for by law or commitments to collaborate.

The applicable provisions on personal data protection, trade secrets, intellectual property and confidentiality of communications remain unaffected.

14. Links to external websites

The Site may contain links to pages, platforms, digital services and information resources managed by third parties.

Such links are provided to facilitate access to information or services that may be useful to users.

Unless otherwise indicated, the presence of a link does not imply that I Medicei S.p.A. approves, controls or fully guarantees the content, products and services offered by the external party.

Third-party sites are subject to their respective terms of use, privacy notices and cookie management policies.

The company is not responsible for activities independently carried out by external operators, except in cases where liability is provided for by applicable legislation.

15. Links to the Site

It is generally permitted to insert hyperlinks to the public pages of the Site, provided this is done lawfully, properly and in a non-misleading manner.

The link must not suggest the existence of sponsorship, endorsement, representation or commercial collaboration relationships that do not actually exist.

It is not permitted to use links or embedding techniques to present the content of the Site in such a way as to confuse users about its origin or violate intellectual property rights.

I Medicei S.p.A. reserves the right to request the removal of links used unlawfully or in a way that infringes its rights.

16. Accuracy and updating of content

I Medicei S.p.A. pays attention to the accuracy, clarity and updating of the information published on the Site.

However, the content may be subject to changes, updates or corrections, including as a result of business, technical, production, commercial or regulatory developments.

It is not possible to absolutely exclude the presence of material errors, occasional inaccuracies or information that has not yet been updated.

The company undertakes to correct any errors of which it becomes aware, according to criteria of reasonableness and proportionality.

For needs that require updated and binding technical, nutritional, commercial or documentary data, users are invited to request specific information directly from the company.

17. Limitations of liability

The Site is made available for informational and institutional purposes, according to the technical and functional characteristics actually available.

To the extent permitted by law, I Medicei S.p.A. is not liable for any service disruptions, delays or temporary inability to access arising from circumstances not attributable to the company, such as communication network problems, malfunctions of external services or unforeseeable and unavoidable events.

The company assumes no liability for improper use of the Site by users or for consequences arising from conduct contrary to the legislation and these terms.

The general information available online does not replace any official communications, technical data sheets, contractual documentation or mandatory indications relating to the products.

No provision of these terms may be interpreted as excluding or limiting liability in cases where such exclusion or limitation is prohibited by law.

Therefore, among others, liabilities provided for by mandatory rules on food safety, product liability, wilful misconduct, gross negligence and consumer protection remain unaffected.

18. IT security

I Medicei S.p.A. adopts technical and organizational measures aimed at protecting the operation of the Site and reducing risks related to IT security.

Given the nature of communications over the Internet, however, it is not possible to guarantee the absolute absence of vulnerabilities, anomalies or third-party interference.

Users are invited to keep their devices, browsers and security systems up to date and to use the Site through reliable connections and tools.

Any vulnerabilities or anomalies detected may be reported to the company through the official contact details, avoiding verification activities that involve unauthorized access or risks to the systems.

19. Personal data protection and cookies

The processing of personal data collected through the Site takes place in compliance with Regulation (EU) 2016/679 (GDPR), applicable Italian legislation and other relevant provisions.

Information relating to the data controller, the categories of data processed, the purposes, legal bases, retention periods and rights of data subjects is available on the Privacy and Cookie Policy page.

The same notice describes the methods of use of cookies and other tracking tools, as well as the options available to users for managing their preferences.

20. Accessibility and use of content

I Medicei S.p.A. recognizes the importance of promoting clear and easy access to information published online.

The company may carry out improvements to the organization of content, navigation and technical features of the Site, also in order to facilitate its use through different devices and tools.

Any difficulties in accessing content or features may be reported using the company contact details.

Specific obligations regarding digital accessibility that may apply to the company and to the services actually offered remain unaffected.

21. Changes to the Site and to the terms

I Medicei S.p.A. may update, supplement or modify the content, organization, characteristics and features of the Site in relation to its operational needs and the evolution of services.

These General Terms of Use may be modified for regulatory, technical or organizational needs or to adapt them to new features.

The updated version is published on this page with an indication of the date of the latest update.

The changes do not have retroactive effect on contractual relationships already finalized, except as validly provided for by law or by the applicable agreements.

22. Applicable law and disputes

These General Terms of Use are governed by Italian law, without prejudice to any mandatory provisions applicable in favor of users and consumers.

For disputes relating to the use of the Site, the criteria of jurisdiction and territorial competence provided for by current legislation apply.

If the user qualifies as a consumer, the protections provided for by the legislation applicable to them remain unaffected, including mandatory provisions on the jurisdiction of the court.

Any disputes relating to specific commercial or contractual relationships remain governed by the agreements concluded between the parties and by the applicable rules.

23. Nullity or ineffectiveness of individual provisions

If a provision of these terms is deemed null, invalid or ineffective under applicable legislation, this circumstance shall not automatically result in the invalidity of the remaining provisions, insofar as they can continue to produce effects independently.

The provision concerned shall be interpreted or replaced, where permitted, in accordance with the applicable rules and the legitimate purpose originally pursued.

24. Contacts

For information about the Site, the published content, the use of materials or these General Terms of Use, you may contact:

I Medicei S.p.A.
Via dell’Artigianato 53
50056 Montelupo Fiorentino (FI), Italy
Telephone: +39 0571 912351
Email: info@imedicei.it
PEC: imedicei@pecsicura.it

These General Terms of Use apply to the website www.imedicei.it and must be read together with the Privacy and Cookie Policy and any specific terms applicable to individual services or commercial relationships.

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